CooperVision is the world's second largest producer of contact lenses. Currently they operate a 250,000 square foot distribution center in Henrietta, NY. CooperVision has not been able to properly determine their current capacity to complete orders with in the distribution center. Consequently, they cannot predict when they will be unable to fulfill future orders due to facility and equipment constraints. The company wants to know what their current capacity is and how best to fulfill staffing requirements to meet demand.

Additionally, process improvements will be identified and presented to the customer.

Team Lead:

• Aaron Heyman

Customer Contact:

• Sarah Pittman, Process Improvement Manager for CooperVision

Project Name

Distribution Capacity Analysis at CooperVision

Project Number

P09721

Track

Process Innovation

Start Term

2008-2

End Term

2008-3

Faculty Guide

Prof. John Kaemmerlen (ISE)

Faculty Consultant

Prof. Andres Carrano (ISE)

Primary Customer

CooperVision

Mission Statement

Staffing Requirements

Intellectual Property Considerations

Team Value and Norms

Required Resources

Identify Customer Needs

Generate Product Concepts

Test Product Concept(s)

Technical Paper.docx

P09721 Poster.pdf

Managerial Design Review Presentation.ppt