Identify Customer Needs
Notes from Interviewing End Users
How do you wake up in the mornings?
- Just use a bed shaker. No light
- Use both bed shaker and a light
- Friends/significant other
When staying at a hotel without accessibility devices like bed shaking alarm clocks, how do you wake up?
- Pack alarm clock system and tote it with.
- Stay up all night, sleep during flight/car ride.
- Ask roommates (friends, parents, etc) to wake them up.
Tell me more about your preferences.
- Most prefer bed shaker over flashing light.
- Some need both to wake them up.
- Most answered that bed shakers do more in waking them up than the light.
What is missing from current products?
- Variable intensity for bed shakers. Would like to see 3 settings.
- Wireless connection to bed shaker.