P11541: Micro-Goniophotometer
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Identify Customer Needs

Table of Contents

Step 1. Gather Raw Data From Customers

Interactions with Customers

Organize the Needs into a Hierarchy

Establish the Relative Importance of the Needs

Needs Summary
Need The Product Importance
Need 1 Easy to Use 3
Need 2 Robust in Design 4
Need 3 Servicable 6
Need 4 Economical 5
Need 5 Safe Operation 1
Need 6 Ability to Perform Goniophotometry Functions 2
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