P11541: Micro-Goniophotometer

Identify Customer Needs

Table of Contents

Step 1. Gather Raw Data From Customers

Interactions with Customers

Organize the Needs into a Hierarchy

Establish the Relative Importance of the Needs

Needs Summary
Need The Product Importance
Need 1 Easy to Use 3
Need 2 Robust in Design 4
Need 3 Servicable 6
Need 4 Economical 5
Need 5 Safe Operation 1
Need 6 Ability to Perform Goniophotometry Functions 2