P12402: Charging Dock and Power Control
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Voice of the Customer

Voice of the Customer

Voice of the Customer

The above table represents a summarized view of the results all customers require from the final product. The last column in the table provides a way to effectively determine whether the need has been successfully accomplished and to the extent it was accomplished. The scale used to gauge customer need importance is consistent across all projects:


Mission Statement | Stakeholders | Mission Profile | Benchmarks | Affinity Diagrams | Objective Tree | Constraints | Voice of the Customer | Voice of the Engineer
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