Customer Requirements (Needs)
Customer Need | Category | Importance | Engineering Requirements Fulfilling | |
---|---|---|---|---|
CN 1 | The generator needs to maintain a minimum power to the unit. | Efficiency | 9 | ER 2 |
CN 2 | Use of the generator needs to not tire the user. | Ergonomics | 9 | ER 7 |
CN 3 | The new device can be no heavier than the current device. | Portability | 9 | ER 8, ER 9 |
CN 4 | The generator needs to be easily transportable. | Portability | 1 | ER 8 |
CN 5 | The device needs to stand up to consistent use. | Durability | 9 | ER 11 |
CN 6 | The device needs to be repairable. | Simplicity | 9 | ER 11 |
CN 7 | Manufacture of the device needs to minimize the use of specific tooling. | Cost | 9 | ER 1, ER 5, ER 9, ER 10 |
CN 8 | The generator needs to be inexpensive. | Cost | 9 | ER 1 |
CN 9 | The lifespan of the components needs to exceed that of the UV bulb. | Durability | 9 | ER 11 |
CN 10 | The generator needs to have a user/maintenance manual that is easy to interpret. | Simplicity | 9 | ER 5, ER 9, ER 11 |
CN 11 | The device needs to incorporate polymer components that can be or have been recycled. | Sustainability | 1 | ER 1 |
CN 12 | The generator needs to be safe for women and children to use. | Safety | 9 | ER 7 |
CN 13 | The generator needs to be fun to use. | Ergonomics | 3 | ER 7 |
CN 14 | The generator needs to connect to the existing BWM via common car adapter. | Simplicity | 9 | ER 2 |
CN 15 | The generator needs to protect itself and the BWM components from damage. | Durability | 9 | ER 11 |
CN 16 | The device needs to be easy to set up/install. | Simplicity | 9 | ER 4, ER 5, ER 8, ER 9, ER 11 |
CN 17 | The power generation needs to be reliable. | Reliability | 9 | ER 2 |
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