P17708: Rochester SportNet Improvements
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Problem Definition

Table of Contents

Agenda

  1. Team Introductions
  2. Team Expectations
  3. SportsNet Background
  4. Problem Statement
  5. Current State
  6. Use Cases
  7. Project Goals & Key Deliverables
  8. Constraints
  9. Stakeholders
  10. Customer Interview
  11. Customer & Engineering Requirements
  12. Risk Analysis
  13. Future Goals/Plans

Project Summary

Rochester SportsNet is a program that enables individuals of all abilities to participate in recreational activities. Some of these activities include biking, canoeing, skiing, and golfing. These activities require equipment such as bicycles, skis, and golf carts that must be stored. The current storage ineffectively utilizes the space provided, imposes safety hazards, and exhausts employee resources.

The goal of this project is to analyze their current equipment storage facility in order to identify opportunities for improving safety, equipment management, and the facility itself. This must be accomplished while taking into account the space requirements, a minimal budget, and inability to remove inventory received through grants. In the end, this project will deliver a functional storage space and an optimized equipment management system, which allows for future growth of the program.

Read our one page project summary here - Project Summary

Current State

Current Equipment Storage

Current Equipment Storage

Current Equipment Storage

Current Equipment Storage

Use Cases

Use Case 1: General Flow of SportsNet

Use Case 1: General Flow of SportsNet

Use Case 2: Turnaround between Two Events

Use Case 2: Turnaround between Two Events

Use Case 3: Customer Requesting Equipment

Use Case 3: Customer Requesting Equipment

Project Goals and Key Deliverables

The goal of this project is to analyze Rochester SportsNet's current equipment storage facility in order to identify opportunities to improve safety, equipment management, and the facility itself. The end result will address the following:

Safety

Functionality

Versatility

Constraints

The methods to make the storage space more efficient are limited by the following constraints.
  1. Limited space
  2. Inability to dispose of unused equipment (due to grants)
  3. Limited budget ($500)
  4. One person operation
  5. U.S. Safety Regulations
    • Fire Codes
    • Building Codes
    • OSHA
    • NIOSH
  6. Heavy equipment
  7. Easy installation

Stakeholders

Stakeholder Position
P17708 Team Process Developers
Ed Hanzlik Project Guide
Mike Cocquyt Client, SportsNet Director
SportsNet & CP Rochester Customer
Al Sigl Property Owner
SportsNet Employees Secondary Client
Program Participants Indirect Benefits via SportsNet
Rochester Community Indirect Benefits via SportsNet

Customer Interview

We had our initial interview with our customer on Wednesday, August 24. This interview was conducted on site at the SportsNet storage facility, so we were able to see the space that needs to be organized. After viewing the facility, we sat down and asked questions to understand the scope of the project. We also clarified ambiguous notes from the Project Readiness Package. By the end of the interview, we were comfortable enough to make a set of customer needs and engineering requirements.
Interview Date Time Interviewee Questions
August 24, 2016 2pm Mike Cocquyt Interview Questions
September 10, 2016 1pm Mike Cocquyt Measurements & Inventory

Customer Needs

Customer Requirements Table (Rev. 1)

Customer Requirements Table (Rev. 1)


The Customer Requirements can be accessed here - Customer Requirements

Engineering Requirements

Engineering Requirements Table (Rev. 2)

Engineering Requirements Table (Rev. 2)


The Engineering Requirements can be accessed here - Engineering Requirements

House of Quality

House of Quality (Rev. 2)

House of Quality (Rev. 2)


The full House of Quality document can be accessed here - House of Quality

Risk Analysis

Risk Management Table (Rev. 1)

Risk Management Table (Rev. 1)


The Risk Management Spreadsheet can be accessed here - Risk Management

Plans for next phase

Phase II Schedule (Rev. 1)

Phase II Schedule (Rev. 1)


The full schedule can be accessed here - P17708 Schedule

Individual 3 week plans can be accessed here - Brady, Cali, Peter, Sarah


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