P18752: RIT August Center-Wellness Center Improvement
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Project Summary Project Information

For an updated project description, click on the following link for the Project Readiness Package.

The August Center / Wellness Center at RIT provides many services to the students including physical health care, mental health care, nutrition counseling, substance counseling, and Case Management support. These services aim to better the student body and the doctors look to provide quality service and advice to the students. The goal of this project is to assess the current state of the August Center including the registration process, arrival patterns, staffing levels, and layout. The expected end result is to produce a higher level of customer service as well as a more functional facility. The resulting changes will improve the access of services and student body’s satisfaction in their visits.

team photo here
Project Name
RIT August Center/Wellness Center Improvements
Project Number
P18752
Project Family
Process Improvement
Start Term
Fall 2017
End Term
Spring 2018
Faculty Guide
John Kaemmerlen, jxkpdm@rit.edu
Primary Customer
Dr. Gelbard, wendy.gelbard@rit.edu
Sponsor
August Center

Team Members

From left to right: Philip, Lei, Mohammed, Dimple, James

From left to right: Philip, Lei, Mohammed, Dimple, James

Member Role Contact
Mohammed Madani Central Registration Lead mhm4274@rit.edu
Lei Yang Co-Project Manager/ Simulation Lead lxy9316@rit.edu
James Ritchie Staffing Lead jxr2431@rit.edu
Dimple Joseph Project Manager dj6093@rit.edu
Philip Iannucci Hours of Operation Lead pri8548@rit.edu

Work Breakdown: By Phase

MSD I & II MSD I MSD II

Planning & Execution

Project Photos and Videos

Imagine RIT

Gate Reviews

Problem Definition

Systems Design

Preliminary Detailed Design

Detailed Design

Build & Test Prep

Subsystem Build & Test

Integrated System Build & Test

Customer Handoff & Final Project Documentation (Verification & Validation)

Project Management Design Tools Design Documentation Implementation Validation Presentation & Dissemination

PRP

Requirements

Schedule

Cost

Risk Management

Problem Management

Communication & Minutes

Use Cases

Benchmarking

Functional Decomposition

Morphological Chart

Pugh Concept Selection

BOM

Mechanical Drawings

Electrical Schematics

Software Diagrams

Facility Layout

Manuals

Mockups

Test Fixtures

Prototyping

Test Plans

Analysis Results

Simulations

Test Results

Design Review Documents

Technical Paper

Poster

Imagine RIT Exhibit

Acknowledgements

We appreciate the support, help, and encouragement provided by Dr Wendy Gelbard, Dr Lindsay Phillips, Pat Maillet, Becky Wilson, and all the people at the August Center.