FACIAL RECOGNITION FOR THE HOSPITALITY INDUSTRY - BETTER BUSINESS BUTLER

Better Business Butler is working on the Augmented Human Intelligence Project! The overall goal of this project is to use facial recognition software to be able to identify members of a country club when they enter the facility. Once the member has been recognized by the system, the system will output an ID photo and name to assist the waitstaff in recognizing a large number of members.

The project is a proof-of-concept for the club member identification problem a country club faces and is a piece of a broader final goal of providing a more personalized experience to club members. The result of this project could be used by later projects for the country club to integrate into their existing customer service systems, design a staff-friendly interface, or autonomously catalog member preferences.

Project Readiness Package

Engineering Requirements

Customer v. Engineering Requirements

Problem Statement

Project Goals

Risk Managment

Use Scenarios

Project Plan

Revised Customer Requirements

Revised Engineering Requirements

Revised Risk Assessment

Revised Use Scenario

High-Level System Overview

Functional Decomposition

Information Flow

Prototype Plan

Gannt Chart

Facial Recognition Benchmarking

Human Subject Testing Letter

Review Slides

Processor Benchmarking

Risk Mitigation

Test pans S1 & S3

Test pans S2 & S4

Project Name

AI For the Hospitality Industry

Project Number

P19591

Start Term

2018

End Term

2019

Faculty Guide

George Slack, gbseee@rit.edu

Primary Customer

Dr. Clark Hochgraf, cghiee@rit.edu

Planning & Execution

Project Photos and Videos

Imagine RIT

Gate Reviews

Problem Definition

Systems Design

Preliminary Detailed Design

Detailed Design

Build & Test Prep

Subsystem Build & Test

Integrated System Build & Test

Customer Handoff & Final Project Documentation (Verification & Validation)