P19591: AI For the Hospitality Industry

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Facial Recognition Technology

Facial Recognition Technology

Project Summary
FACIAL RECOGNITION FOR THE HOSPITALITY INDUSTRY - BETTER BUSINESS BUTLER Better Business Butler is working on the Augmented Human Intelligence Project! The overall goal of this project is to use facial recognition software to be able to identify members of a country club when they enter the facility. Once the member has been recognized by the system, the system will output an ID photo and name to assist the waitstaff in recognizing a large number of members. The project is a proof-of-concept for the club member identification problem a country club faces and is a piece of a broader final goal of providing a more personalized experience to club members. The result of this project could be used by later projects for the country club to integrate into their existing customer service systems, design a staff-friendly interface, or autonomously catalog member preferences.

Team Members

Better Business Butler: Kollin, Marissa, Tom, Rory, Joel, Jed

Better Business Butler: Kollin, Marissa, Tom, Rory, Joel, Jed

Member	Major	Role	Contact
Marissa McCarthy	Industrial & Systems Engineer	Project Manager	mam8365@rit.edu
Joel Yuhas	Computer Engineer	Lead Facilitator	jxy8307@rit.edu
Kollin Brakefield	Mechanical Engineer	Lead Financial Advisor	klb4508@rit.edu
Jed Katz	Electrical Engineer	Lead Hardware Engineer	jtk5573@rit.edu
Tom Papish	Computer Engineer	Lead Software Engineer	twp5160@rit.edu
Rory McHenry	Electrical Engineer	Lead AI Specialist	rbm9208@rit.edu

Phase Documents

Phase I Documents	Phase II Documents	Phase III Documents	Phase IV Documents	MSD I Review	Phase V Documents	Phase VI Documents	Phase VII Documents	End Documents
Project Readiness Package Engineering Requirements Customer v. Engineering Requirements Problem Statement Project Goals Risk Managment Use Scenarios Project Plan	Revised Customer Requirements Revised Engineering Requirements Revised Risk Assessment Revised Use Scenario High-Level System Overview Functional Decomposition Information Flow Prototype Plan Gannt Chart	Facial Recognition Benchmarking Human Subject Testing Letter Review Slides Processor Benchmarking Risk Mitigation Test pans S1 & S3 Test pans S2 & S4	Database Diagram Benchmakring API Benchmarking Camera Processors Benchmarking Cameras Benchmarking Server Data Table Henry's Revisit Questions Interface Diagram List of Software Block Diagram Functional Decomposition IV Presentation IV To Do Checklist Engineering Specs. S1 & S3 Test Plan S2 & S4 Test Plan Use Case	Team Self Critique Gate Review	Individual Schedules Risk Mitigation Engineering Specification Test Plan S1 & S3 Test Plan S2 & S4 Test Plan S9 Test Plan S11 Prototype Schedule	Budget Increase Celebrity Matches Gannt Chart Problem Tracker Risk Mitigation Script Test Plan	Presentation Problem Tracker Risk Mitigation Test Notes Test Plan Project Plan	Poster Lightning Slide Technical Paper Performance vs Requirements System Setup Guide Project Summary

Project Details

Project Information
Project Name Better Business Butler Project Number P19591 Start Term 2018 End Term 2019 Faculty Guide George Slack, gbseee@rit.edu Faculty Guide Steve Pellow, spellow117@gmail.com Primary Customer Dr. Clark Hochgraf, cghiee@rit.edu Supplemental funding provided by a gift from Harris Corporation

Acknowledgements

We would like to thank Dr. George Slack and Dr. Steve Pellow for helping us through each step of the MSD process and RIT for giving us an educational opportunity to pursue a full development-cycle project