P19752: August Center Improvements
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Project Summary Project Information

The August Wellness Center is an on-campus resource that provides physical and mental health care to the students at RIT. The team at the August Wellness Center would ideally like the facility to promote ease of use and create a positive experience for patients. To help the center reach its goals, the MSD Team was employed to find and implement opportunities for improvements.

The goal of this project is to assess the current state of the facility by gathering data and assimilating a value stream map and other appropriate documents that define the operations of the August Wellness Center. The MSD Team will be analyzing patient arrival patterns and flow, and the degree of intuitiveness of the current layout. The team will then look at opportunities to improve the processes experienced by patients and staff through the use of a variety of process improvement tools. The hope is that these enhancements will move the August Wellness Center closer to its ideal state and set the facility up for further improvements.

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Project Name
August Center Wellness Center Improvements
Project Number
P19752
Project Family
Process Improvement
Start Term
2181
End Term
2185
Faculty Guide
John Kaemmerlen, jxkpdm@rit.edu
Primary Customer
Dr. Gelbard, wendy.gelbard@rit.edu
Sponsor
August Center

Team Members

Image:Photo Gallery/Team Photo.JPG Image:Photo Gallery/Team photo phase 2.jpeg Image:Photo Gallery/Team Picture Phase 3.jpeg
Phase 4

Phase 4

Member Role Contact
Samantha Hammond Facilitation Manager sh8942@rit.edu
Joseph Kleinberger Project Manager jxk8141@rit.edu
Elizabeth Millar Digital Data Manager exm4200@rit.edu
Sylvia Nguyen Lead Data Analyst sbn5938@rit.edu

Work Breakdown: By Phase

MSD I & II MSD I MSD II

Planning & Execution

Project Photos and Videos

Imagine RIT

Gate Reviews

Problem Definition

Systems Design

Preliminary Detailed Design

Detailed Design

Build & Test Prep

Subsystem Build & Test

Integrated System Build & Test

Customer Handoff & Final Project Documentation (Verification & Validation)

Work Breakdown: By Topic

Project Management Design Tools Design Documentation Implementation Validation Presentation & Dissemination

PRP

Requirements

Schedule

Cost

Risk Management

Problem Management

Communication & Minutes

Use Cases

Benchmarking

Functional Decomposition

Morphological Chart

Pugh Concept Selection

BOM

Mechanical Drawings

Electrical Schematics

Software Diagrams

Facility Layout

Manuals

Mockups

Test Fixtures

Prototyping

Test Plans

Analysis Results

Simulations

Test Results

Design Review Documents

Technical Paper

Poster

Imagine RIT Exhibit

Acknowledgements