|Project Summary||Project Information|
The August Wellness Center is an on-campus resource that provides physical and mental health care to the students at RIT. The team at the August Wellness Center would ideally like the facility to promote ease of use and create a positive experience for patients. To help the center reach its goals, the MSD Team was employed to find and implement opportunities for improvements.
The goal of this project is to assess the current state of the facility by gathering data and assimilating a value stream map and other appropriate documents that define the operations of the August Wellness Center. The MSD Team will be analyzing patient arrival patterns and flow, and the degree of intuitiveness of the current layout. The team will then look at opportunities to improve the processes experienced by patients and staff through the use of a variety of process improvement tools. The hope is that these enhancements will move the August Wellness Center closer to its ideal state and set the facility up for further improvements.
|Samantha Hammond||Facilitation Managerfirstname.lastname@example.org|
|Joseph Kleinberger||Project Manageremail@example.com|
|Elizabeth Millar||Digital Data Managerfirstname.lastname@example.org|
|Sylvia Nguyen||Lead Data Analystemail@example.com|
Work Breakdown: By Phase
|MSD I & II||MSD I||MSD II|
Customer Handoff & Final Project Documentation (Verification & Validation)
Work Breakdown: By Topic
|Project Management||Design Tools||Design Documentation||Implementation||Validation||Presentation & Dissemination|
Communication & Minutes
Pugh Concept Selection
Design Review Documents
Imagine RIT Exhibit
- We would like to acknowledge our sponsors at the August center for their support and encouragement.
- Special thanks to our guides John and Don, who have given us guidance and fostered our growth and learning during this project.